The Communicator for Retirees, a former publication from USWest was discontinued several years ago. That publication gave at least a monthly reminder of the contact number(s), thus we will list them here and publish the address change information quarterly in the Sioux J.L.W. Zietlow Council newsletter.

Service Center: 1-800-729-7526
Telecommunications Devices for the Deaf (TDD):

Listen for the recording of the following benefits information options:
    Press 1: Health & Life Insurance
    Press 2: Pension Plan
    Press 3: Report a Death
    Press 4: Change Address
    Press 5: Retiree Discount & Savings Plan
    Press 0: For Assistance with Automated System

For Change of Address for Pioneers: If you have an address change you must still contact the benefit office of the company from which you retired or are employed. HOWEVER, that information no longer flows to the Pioneers so to keep your address correct with the Pioneers you must also give those changes in one of four ways: